cg999 Terms & Conditions — Rules for All Players
Please read these Terms & Conditions carefully before registering or using any service on the cg999 platform. By accessing the platform, you agree to be bound by the terms set out below.
Introduction and Acceptance of Terms
These Terms & Conditions ("Terms") govern your use of the cg999 platform, including all games, betting markets, payment services, promotions, and customer support functions available through the website. These Terms constitute a legally binding agreement between you ("the Player", "the User", "you") and cg999 ("we", "us", "the Platform"). Please read them in full before creating an account or placing any wager.
By registering an account on cg999, accessing the platform, or placing a bet or wager of any kind, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the cg999 platform. These Terms apply to all users regardless of location, device, or method of access.
⚠️ Important: cg999 is strictly for adults aged 21 and above. Accessing the platform if you are under 21 years of age is a breach of these Terms and may result in permanent account suspension and forfeiture of any funds held in your account.
Summary of Key Terms
21+ Age Requirement
cg999 is exclusively for players aged 21 and above. Age verification may be required at registration or at any point during your account's lifetime. Accounts found to belong to underage users will be closed immediately.
One Account Per Person
Each player is permitted one cg999 account only. Operating multiple accounts — whether under the same or different identities — is strictly prohibited and will result in account suspension and forfeiture of any balances across all associated accounts.
Fair Play Obligation
Players must engage with the platform in good faith. Any attempt to exploit software errors, use automated betting systems (bots), manipulate game outcomes, or abuse bonus terms constitutes a breach of these Terms and will result in account termination.
Deposits & Withdrawals
All deposits and withdrawals are processed in BDT via supported payment methods including bKash, Nagad, Rocket, and Upay. Minimum deposit is ৳200. Withdrawal requests are processed subject to identity verification and active bonus wagering requirements being met.
Account Security
You are solely responsible for maintaining the confidentiality of your cg999 login credentials. Do not share your password with any third party. cg999 will never ask for your password by email, phone, or chat. All activity conducted through your account is your responsibility.
Responsible Gaming
cg999 is committed to responsible gaming. Players experiencing difficulty controlling their gambling are encouraged to use the deposit limit and self-exclusion tools available in their account settings, or to contact our support team. cg999 reserves the right to impose limits on any account at its discretion.
Eligibility to Use cg999
To register and use cg999, all of the following conditions must be satisfied at the time of registration and for the entire duration of your account's existence. Failure to meet any of these conditions at any point gives cg999 the right to suspend or permanently close your account.
- You must be at least 21 years of age at the time of registration and throughout the duration of your account.
- You must register using accurate and complete personal information including your real name and a valid mobile number registered in Bangladesh.
- You must not be a resident of or accessing the platform from a jurisdiction where online gambling is explicitly prohibited by law.
- You must not be an employee, contractor, agent, or immediate family member of any employee of cg999 or its affiliated service providers.
- You must not have been previously excluded or banned from the cg999 platform, or from any other gambling platform operated by cg999 or its group companies.
📋 cg999 reserves the right to request identity verification documents at any stage. This may include a copy of a national ID card, birth certificate, or other government-issued document. Failure to provide requested documents within the specified timeframe may result in account suspension until verification is complete.
Account Registration and Player Responsibilities
When you register a cg999 account, you take on certain obligations to ensure the integrity of the platform for all players. The following clauses set out your key responsibilities as a registered member.
Accuracy of Registration Information
You must provide accurate, complete, and up-to-date information during registration and must update your account details if your information changes. cg999 is not liable for any consequences arising from inaccurate information provided by a player, including delays in withdrawals due to name mismatches between the account and the payment method used.
Password Security and Account Access
You are responsible for all activity conducted through your account, whether or not you personally authorised it. If you believe your account has been accessed without your permission, you must notify cg999 support immediately. cg999 cannot reverse bets or transactions placed prior to a reported breach, but will take immediate steps to secure the account upon notification.
Account Suspension and Closure
cg999 reserves the right to suspend or permanently close any account where there is reasonable suspicion of fraud, identity misrepresentation, multi-accounting, bonus abuse, use of prohibited software, money laundering, or any breach of these Terms. In cases of confirmed fraud or Terms violations, cg999 may forfeit any funds held in the account, including winnings generated during the period of non-compliance.
Deposits, Withdrawals and Payment Conditions
cg999 processes all financial transactions in Bangladeshi Taka (BDT). Supported payment methods include bKash, Nagad, Rocket, Upay, and bank transfer. All payment methods used to deposit must belong to the registered account holder — third-party deposits and withdrawals are not permitted.
Minimum and Maximum Deposit Limits
The minimum deposit amount is ৳200 per transaction. Maximum deposit limits may vary based on the payment method selected and the player's account verification status. cg999 reserves the right to amend deposit limits at any time with or without prior notice. Revised limits take effect from the date of publication on the platform.
Withdrawal Processing
Withdrawal requests are typically processed within 5 to 15 minutes of submission for verified accounts using bKash or Nagad. Processing times may be longer during periods of high platform activity or where additional verification is required. cg999 does not charge fees on standard withdrawals; however, your payment provider may apply their own transaction charges.
Withdrawal Restrictions Under Active Bonuses
If a player has an active bonus with an outstanding wagering requirement, the withdrawal of the bonus amount or any winnings generated from it may be restricted until the full wagering requirement is met. The specific rollover and wagering requirement for each bonus are displayed at the time the bonus is offered. Players may choose to forfeit a bonus rather than meet wagering requirements — this option is available via account settings or by contacting support.
Bonus Terms and Wagering Requirements
cg999 offers a range of bonuses and promotions to new and existing players. All bonuses are subject to the following general terms unless otherwise specified in the individual promotion's terms. Bonus terms are displayed in full on the relevant promotion page before the player opts in.
- Each bonus offer is valid for one use per eligible player. Players may not claim the same bonus offer more than once unless the promotion explicitly states otherwise.
- Wagering requirements must be met using real-money wagers only. Free spin winnings count towards wagering requirements at the full value of the win unless stated otherwise in the specific bonus terms.
- cg999 reserves the right to cancel any bonus and void associated winnings if there is evidence of bonus abuse, multi-accounting, or breach of any other provision of these Terms.
- Bonuses may not be transferred between players or accounts. Bonus funds and any winnings derived from them have no cash value until all applicable wagering requirements are fully satisfied.
- cg999 reserves the right to modify, suspend, or discontinue any promotion at any time. Any changes to ongoing promotions will be communicated to affected players via the platform or by direct notification where possible.
Prohibited Activities and Fair Use
The following activities are strictly prohibited on the cg999 platform. Engaging in any of the below will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities where applicable.
- Using automated betting software, bots, scripts, or artificial intelligence tools to place wagers, exploit promotions, or interact with any part of the cg999 platform in a non-human manner.
- Registering or operating more than one account on the platform, whether under your own identity or any false or borrowed identity.
- Attempting to launder money through the platform by depositing funds derived from illegal activity, making offsetting bets with another player to generate false turnover, or exploiting any platform function to transfer value outside of legitimate gameplay.
- Deliberately exploiting technical errors, glitches, or miscalculated odds to gain an unfair advantage. Any winnings generated through a documented technical error are void and will be removed from the account.
- Threatening, harassing, or abusing cg999 support staff or other players through any communication channel provided by the platform, including live chat, email, or any in-platform messaging feature.
⚠️ cg999 employs fraud detection and account monitoring systems. Unusual account activity, irregular betting patterns, or mismatched payment details are automatically flagged for review. Players found to be in breach of these Terms will not receive advance warning before account suspension is applied.
Intellectual Property and Limitation of Liability
All content, design elements, software, trademarks, logos, and intellectual property on the cg999 platform are the exclusive property of cg999 or its licensed providers and are protected under applicable intellectual property law. Unauthorised reproduction, distribution, or commercial use of any cg999 platform content is strictly prohibited.
Limitation of Liability
cg999 shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use the platform, including but not limited to loss of winnings due to technical failure, interrupted internet connectivity, force majeure events, or third-party payment processing delays. cg999's maximum aggregate liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the claim.
Platform Availability
cg999 endeavours to maintain continuous platform availability but does not guarantee uninterrupted access. Scheduled maintenance, emergency technical work, or circumstances outside cg999's control may result in temporary platform unavailability. cg999 will make reasonable efforts to communicate planned downtime in advance where possible. No compensation is payable for platform unavailability unless expressly committed to in writing by cg999.
Amendments to Terms and Governing Principles
cg999 reserves the right to amend, update, or replace these Terms & Conditions at any time. Changes will be published on the platform with the updated effective date displayed at the top of this page. Continued use of the cg999 platform after any revision constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to ensure you remain aware of the current terms under which you use the platform.
These Terms are written in English. In the event of any dispute regarding the interpretation of these Terms, the English-language version shall be the authoritative version. cg999 operates as a digital platform serving the Bangladesh market. Any disputes arising from these Terms or from your use of the cg999 platform shall be addressed first through cg999's internal dispute resolution process, accessible by contacting support at [email protected]. cg999 aims to resolve all disputes within 14 business days of a formal complaint being received.
Questions About These Terms?
If you have questions about any clause in these Terms & Conditions, our FAQ page covers many common queries. For anything not covered, contact our support team at [email protected] — we aim to respond within 24 hours.